Booking Form
A signed Booking Form is required before we undertake any project and constitutes your agreement with our full Terms and Conditions. In the event of your re-specification of the project, or receipt of insufficient or poorly legible material, we reserve the right to revise any quotation given. No work will be undertaken until both parties are in agreement and a revised Booking Form is signed. The Terms & Conditions can be found on the reverse of the Booking Form. Signature of the Booking Form constitutes acceptance of these Terms & Conditions.

Computer Viruses
All material supplied by you via email attachment or disk will be scanned to prevent computer viruses and will not be opened if viruses are detected. As a precaution, we do not open any attachments or emails which do not contain subject heading or message. As a result, we accept no liability for lost business or any other consequence of not opening emails in this type of instance.

Proofreading
You are wholly responsible for the final proofreading of any completed work before it is utilised in any way and we can accept no responsibility for any consequential loss or any liability arising due to the subsequent use of any documentation produced. Any subsequent changes once you have accepted the completed work will be charged at the standard rates.

Payment
All work will be charged in accordance with the pricing scale agreed to on the Booking Form. All costs of materials supplied or used in the course of work ie postage and stationery, will be invoiced in addition to the rates quoted. For small projects you will be invoiced on completion, with on-going projects an invoice will be sent at regular intervals. For larger projects ie a website a fee will be agreed first with a 25% deposit with final payment on completion. Payment will be made within fourteen days of receipt of invoice. We shall be reimbursed for any bank charges incurred by us arising from the return of unpaid cheques. Payment can be made by:

- Cheques payable to "Lisa Lyman"
- Bank transfer - details shown on invoice
- Credit and debits cards via PayPal.

Outstanding Invoices
Where invoices remain outstanding beyond the fourteen days, the following procedure will apply:
1. If it is necessary for us to issue reminders for payments outstanding, a fee of £15 shall be added to the invoice on each such occasion.
2. Any invoices which remain outstanding 30 days from the invoice date, shall automatically be subject to a monthly interest charge of Bank of England base rate plus 8% of the balance due at that time (including any possible late payment reminder fees) until the date the payment reaches our account.

Confidentiality
We will endeavour to maintain confidentiality of your information at all times, and will not pass any information to a third party without your express permission. We agree to consider any non-disclosure or confidentiality agreement.

Force Majeure
In the event we are prevented from completing or delivering any work, or should the work be subject to any delay due to any cause beyond the control of either party, we shall be authorised to give you notice of suspension or cancellation of the Booking in whole or in part, without liability for any loss arising thereby and you shall pay us for any work or materials that have been provided to the date of any such notice. You shall not have the right to set-off or counter-claim and any amount outstanding shall become immediately due and payable.

Documentation Storage
Back up copies of your files will be kept for a period of 6 months, after which time they will be deleted unless you have agreed to a storage fee. It is highly recommended that all original documentation is sent by registered post to avoid loss.

Copyright etc
You are solely responsible for ensuring the appropriate use of any document produced by us on your behalf, including abiding by any copyright and plagiarism laws, and publishing requirements. We accept no responsibility for such material supplied by you, and reserve the right to return any work which we believe to be inappropriately supplied. We also reserve the right to reject any material which we believe to be offensive, immoral or illegal. You will indemnify us in full against all losses, costs and expenses, including, without prejudice to the generality of the foregoing, legal fees, incurred as a result of any claim by any third party that we have breached any Intellectual Property Rights or any third party's rights or Confidential Information in carrying out any of your instructions in relation to the services.

English Law
If any provision of these Terms and Conditions is held to be unenforceable, it will not affect the validity and enforceability of the remaining provisions. These Terms and Conditions may be amended from time to time. These Terms and Conditions and the client's use of our Services are subject to and shall be construed in accordance with English Law.